Network operations center with operators in front of a wall of screens
Operate

ATC deploys with signed acceptance, provides severity-based support and operates the platform if the operator so chooses

Answers an operator question: who installs, supports and operates the platform.

What it is

Operations and service

The module covers deployment with acceptance test protocols, severity-based support and and, if the operator chooses, continuous operation under a service level agreement.

Available
How it works

How it operates in the network

  1. Deployment

    Four milestones with acceptance test protocols signed by both parties.

  2. Support

    Severity-based support, with defined technical escalation.

  3. Operation

    Continuous operation under a service level agreement, if the operator chooses it.

Evidence

What supports it

Four milestones with acceptance certificates, a severity-based support model and a contingency plan with the responsibilities of each party.

It relies on the same Sx-EIR core, with acceptance test protocols signed by both parties.

Scope

What is included and what is not

Included

  • Deployment and go-live
  • Severity-based support
  • Continuous operation under a service level agreement

Not included

  • Failures of operator infrastructure outside the agreed scope
How it starts

Added according to the project scope

The diagnostic confirms the sources and interfaces the module requires in the operator's network.

Next step

Data is processed on the infrastructure the operator designates, under its control.

ATC reviews the platform the operator prioritizes and proposes the appropriate configuration. Sizing and review are provided at no cost.

  • Review of the platform and the network interfaces
  • Sizing according to the operator's infrastructure
  • Staged proposal: module, platform or delegated operation

3GPPGSMAITU-TTM Forum

No-cost review and sizing, without access to production.